Pet Parlor at 4466 Mitchell Road in New Castle, Pennsylvania

Customer Reviews about Pet Parlor

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  Love the Family Atmosphere! Your not treated like a customer, they treat you like part of the Family. They carry all the best brand foods and if they don't have it they will carry it for you. I Buy all of my pet supplies there as well. I hope they are around for a long time to come. Stop and see for yourself and support one of our local community businesses and get personalized service and NOT THE BIG CHAIN STORE TREATMENT!!!
  August 07, 2017

  by Angelo DeRosa
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  We were taking our pup to Pet Parlor and receiving good service. Each time we picked her up, we were enthusiastically told by the owner that Sophie was good and so cute, etc. Today I called to schedule a grooming appointment and was told that they were unable to take Sophie back due to bad behavior at her past appointments. After hanging up and stewing on that information for a few minutes, I called back and asked for the owner. I was told that because some customers get upset when told that their dogs are "bad", they don't always tell what really goes on. I suggested that their policy needs to be HONESTY. Sophie is apparently not welcome back nor would we take her back. She has an appointment at a 2nd groomer that we often take her to that has no difficulty with her.
  February 17, 2017

  by Penny Perkins

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Today: 09:00 am — 04:00 pm

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About Pet Parlor in New Castle